Nurse Concierge

Are you having difficulty accessing care and scheduling appointments?

Bakersfield Family Medical Center / Heritage Physician Network has designated a knowledgeable nurse coordinator that is ready to provide immediate assistance with appointments over the phone or via email.

You may call the Concierge Nurse Coordinator directly at (661) 616-5594. You may also contact the nurse via email at conciergenursecasemanagement@bfmc.com. You are encouraged to provide as many details as you can on how the nurse can best assist you. Once the email is received, you should receive a same day response.