Nurse Concierge

Are you having difficulty accessing care and scheduling appointments?

Bakersfield Family Medical Center / Heritage Physician Network has designated a knowledgeable nurse coordinator that is ready to provide immediate assistance with appointments over the phone or via email.

You may call the Concierge Nurse Coordinator directly at (661) 616-5594. You may also contact the nurse via email at You are encouraged to provide as many details as you can on how the nurse can best assist you. Once the email is received, you should receive a same day response.